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Terms & Conditions of Sale

Philmac Terms and Conditions of Sale

These terms govern your use of Philmac products and services. Please read carefully before making a purchase.

TERMS AND CONDITIONS OF SALE FOR THE SUPPLY OF GOODS AND SERVICES

1.           INTERPRETATION

  1. In these Terms:
    1. “Customer” shall mean any person who purchases the Goods or a person to whom a quotation for supply of the Goods is submitted;
    1. “Goods” shall mean goods and services agreed to be supplied or supplied by Philmac to the Customer;
    1. “Personal Property and Securities Register (PPSR)”, and “perfected monies security interest (PMSI)” have the meanings that are ascribed to them in the Personal Property Security Act 2010 (Cth) (PPSA);
    1. “Philmac” shall mean Philmac Pty Limited, ABN 17 007 873 047;
    1. “Terms” shall mean these Terms and Conditions of sale;
    1. the word “person” shall be deemed to include a corporation, words importing the singular or plural number shall be deemed to include the plural or singular number respectively and words importing the masculine gender only shall include the feminine or neuter gender as the case may require.

2.           PURPOSE OF ACQUISITION

3.           GENERAL

4.           QUOTATIONS

5.           PRICES

6.           ORDERS

7.           TERMS OF PAYMENT

8.           OWNERSHIP AND RISK

(“Proceeds”) as bailee, fiduciary agent and trustee for Philmac and not by way of security. Philmac has the right to trace and claim Proceeds. Receipt by the Customer of payment shall be treated as conclusive evidence that the Customer has received Proceeds; and

9.           PERSONAL PROPERTY SECURITY

10.         DEFAULT

  1. If:
    1. the Customer fails to pay any monies owed to Philmac on the due date of payment; or
    1. Philmac has any reasonable grounds to believe that the Customer may not be able to make due and punctual payment to Philmac of any monies owing by the Customer; or
    1. an administrator, liquidator, provisional liquidator or external manager is appointed in respect of the Customer; or
    1. a receiver, receiver and manager, administrator or controller is appointed in respect of any assets or group of assets of the Customer; or
    1. the Customer goes into bankruptcy or is wound up; or
    1. the Customer becomes, admits in writing that it is, or is declared by a court to be unable to pay its debts as and when they fall due; or
    1. there is a breach by the Customer of any of these Terms;

then:

11.         TRUST AND TRUSTEES

  1. Where the Customer is a trustee:
    1. The Customer agrees to produce a stamped copy of the trust deed (with all amendments) if and when requested by Philmac.
    1. The Customer warrants that it has full power and authority to enter into these Terms on behalf of the trust and that it shall be bound by these Terms both personally and as trustee, irrespective of whether or not it discloses to Philmac that it is a trustee at the time of entering into any agreement with Philmac.

12.         DELIVERY AND RECEIPT OF THE GOODS

  1. Delivery of the Goods to the Customer or to such person (including a carrier) or destination nominated by the Customer and agreed by Philmac shall constitute both delivery to and receipt of the Goods by the Customer. Unless otherwise stated in Philmac’s quotation and/or acceptance of order, the Customer shall arrange and pay for the cost of the transportation of the Goods and shall pay the cost of all charges necessarily incidental to the transportation of the Goods, including but without limiting the generality of the preceding, insurance in respect of the Goods.
    1. Philmac reserves the right to deliver the Goods by instalments and each instalment may be separately invoiced by Philmac.
    1. Delivery statements shall be prima facie evidence as to delivery of the Goods, including for:
      1. The description and quantity
      1. The date of delivery; and
      1. The place of delivery.
    1. Any date for delivery of the Goods by Philmac is an estimated date for delivery only. Philmac shall endeavour to meet delivery dates (if any) specified by the Customer but shall not be liable for any loss, damage or harm of any nature whatsoever suffered by the Customer or any other person arising directly or indirectly from delivery of the Goods not being effected by any delivery date specified as aforesaid.
    1. Upon delivery, the Customer must inspect the Goods to ensure that the Goods correspond with the Customer’s order and have no apparent defect. The Customer shall be deemed to have accepted a delivery of Goods unless it has notified Philmac of any issue within 7 days of delivery.
    1. The Customer must preserve any Goods that are found to have a defect in the state in which they were delivered and either return them to Philmac or (if agreed by Philmac) allow Philmac (or a nominated agent) access to the Customer’s premises for the purpose of inspecting the Goods. If, upon inspection, Philmac agrees that such Goods have a Defect, the Goods may be returned to Philmac in accordance with Clause 13.

13.         RETURN OF GOODS

  1. Unless otherwise agreed in writing by Philmac, Goods may only be returned to Philmac if:
    1. within 7 days of delivery, the Customer has notified Philmac in writing that the Goods (i) do not comply with the Customer’s order; or (ii) have an apparent manufacturing defect; and
    1. Philmac has accepted the Customer’s reasons for the rejection; and
    1.  the Goods must be unused, undamaged, clean and in their original packaging (if applicable). Where more than one Good is contained in a packaging unit, the Goods must be returned in a whole packaged unit.
    1. Philmac will not accept Goods to be returned if they have been ordered in error, damaged by the Customer in their care (including by the Customer’s carrier) or where the Customer has not complied with all safety, care, disposal and manufacturing best practices, or Philmac’s related directions or requirements.
    1. In case of a return in accordance with Clauses 13.1(a) – (c), Philmac shall, in its sole discretion, (i) replace the Goods or supply equivalent goods; (ii) repair the Goods; or (iii) refund or credit the price of the Goods.
    1. Notwithstanding the above, Philmac may, in its absolute discretion and on such terms as may be agreed, accept Goods for return in other circumstances. In such case, Philmac shall issue a Return Authorisation Number and the Customer shall deliver the Goods to Philmac, and unless otherwise agreed between Philmac and the Customer, the Customer shall pay:
      1. a restocking fee equal to 20% of the costs of the Goods to be returned; and
      1. any delivery costs incurred in returning the Goods to Philmac.

14.         SPECIAL ORDERS

  1. In case of Goods manufactured based on drawings, specifications and/or designs provided by or on behalf of the Customer:
    1. the Customer shall indemnify Philmac from and against any loss or claim arising from an infringement or alleged infringement of any patent, registered design, copyright or common law intellectual property right of any person related to the use of drawings/designs/specifications provided by the Customer; and
    1. Philmac shall not be liable for any defect, issue or claim related to the Goods if the Goods have been manufactured in accordance with the drawings/designs/specifications provided by the Customer.

15.         SPECIFIC PACKAGING

  1. The parties may agree on the use of specific packaging for the Goods. In such case, unless otherwise agreed, Philmac shall retain the ownership of such specific packaging and may collect it from the Customer after delivery of the Goods.

16.         CERTIFICATION

  1. If the Customer requires that the Goods be certified, then the issuance of any certification certificate will be entirely at the discretion of Philmac and, if issued, will incur a fee in an amount to be advised by Philmac to the Customer at the time that the request for certification is received.

17.         WARRANTY

  1. Philmac warrants the Goods against defects in material and workmanship for a period of one (1) year starting upon the later of the date of manufacturing stamped on the Goods or the date of purchase of the Goods (the “Warranty Period”).
    1. This Warranty is expressly limited to the free replacement – including shipping costs to the original point of delivery – or reimbursement, at Philmac’s discretion, of the Goods proving defective in material or workmanship. This Warranty does not cover consumables, tools and fixing material. Philmac does not guarantee standard product design and does not offer any warranty of fitness for purpose. Services will be rendered in a professional manner and will be warranted for 30 days as of the date of completion. Services that proved defective will be re-performed at no cost.
    1. The Warranty under clause 17.2 is the sole and exclusive remedy for warranted defects and shall exclude claims for (i) punitive, special, incidental and consequential damages (ii) indirect damages, (iii) removal and reinstallation costs (iv) loss of use, loss of (anticipated) profit, loss of contract, overhead costs, the cost of business interruption, etc. 
    1. The warranty claim must be notified in writing to Philmac (i) before the expiration of the Warranty Period and (ii) no later than 30 calendar days after noticing the defect. The relevant Goods must be returned without undue delay to Philmac for inspection and testing. Use of the Goods alleged to be defective must be discontinued as soon as the alleged defect is noticed.
    1. The Warranty under Clause 17 does not apply to (i) defects that are apparent or visible – such defects must be reported in accordance with clause 12.5; (ii) defects due to improper use, storage, transport or handling of the Goods; (iii) Goods not installed, used or maintained according to Philmac’s latest technical specifications and instructions, or in violation of good industry practices, or the state-of-the-art practices; (iv) Goods that have been disassembled, repaired or modified; (v) defects caused totally or partially by abnormal mechanical, environmental or working conditions or by an act or an omission of the Customer, the end user, or any third party; (vi) defects caused by any event or circumstances not under the control of Philmac; (vii) wear and tear, discoloration; (viii) defects caused by force majeure events as defined by the applicable law and case law, including but not limited to natural disasters, severe adverse weather conditions.
    1. The benefits given by this Warranty are in addition to rights and remedies consumers may have in relation to the Goods based on applicable mandatory laws

18.         STATUTORY WARRANTY AND LIMITATION OF LIABILITY

  1. Warranties provided or that may be implied by the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law), or any other legislation applicable to the Goods are hereby expressly excluded to the extent that such exclusion is not prohibited by such legislation.
    1. If the Australian Consumer Law applies, our Goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, consumers are entitled:
      1. to cancel their service contract with us; and
      1. to a refund for the unused portion, or to compensation for its reduced value.

Consumers are also entitled to choose a refund or replacement for major failures with Goods. If a failure with the Goods or a service does not amount to a major failure, consumers are entitled to have the failure rectified in a reasonable time. If this is not done consumers are entitled to a refund for the Goods and to cancel the contract for the service and obtain a refund of any unused portion. Consumers are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

  1. If the Australian Consumer Law does not apply, then:
    1. Philmac’s liability to the Customer for any breach of its obligations hereunder in relation to delivery of the Goods, defective Goods, damaged Goods or any warranty implied by law (other than a warranty as to title) shall in all cases be limited to an amount equal to the lesser of (as determined by Philmac);
      1. the cost of having the Goods repaired; or
      1. the cost of replacing the Goods; or
      1. the cost of obtaining and supplying equivalent goods.
    1. Neither party shall not be liable to the other for any loss of use, loss of product, loss of profit, downtime or any other indirect, incidental, special, punitive or consequential damages.
    1. The Customer acknowledges that Philmac does not offer any warranty of regarding the Goods’ fitness for purpose.
    1. Each party must take reasonable steps to mitigate any loss its suffers or incurs.

19.         COMPLIANCE

  1. The Customer represents and undertakes that it has and will continue to (i) conduct its business in an ethical and responsible manner, (ii) avoid or disclose to Philmac any conflict of interest related to their relationship, (iii) ensure compliance with applicable laws and regulations, including but not limited in relation with privacy and data protection, export controls and sanctions, modern slavery, anti-bribery and corruption, and (iv) not engage or participate in any criminal or fraudulent behaviour.
    1. Philmac will collect, use, hold, and disclose personal information generally in accordance with its privacy policy (available at https://www.philmac.com.au/privacy-policy) and all applicable law, including the Privacy Act 1988 (Cth). Personal information collected by Philmac in performance of these Terms will only be collected, used, held, or disclosed for the purposes of providing the Goods, developing the business relationship with the Customer, and otherwise with consent of the Customer.

20.         FORCE MAJEURE

21.         MISCELLANEOUS

22.         DISPUTES

23.         PROPER LAW

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