Vision and Values

VISION & VALUES

Our vision is to be a world class developer, manufacturer and marketer of innovative fluid transfer solutions for global markets.

Wellbeing and Safety

  • Using equipment and materials properly
  • Reporting potentially unsafe situations
  • Observing safety and security procedures
  • Implementing safer work practices/processes for self/staff/customers
  • Determining appropriate safe actions when no formal guidelines in place

Ethics and Integrity

  • Developing other peoples’ confidence through consistent action, values and communications
  • Meeting commitments and promises
  • Acting consistently
  • Displaying personal integrity and honesty
  • Displays a sense of corporate responsibility & a high level of accountability
  • Supporting a culture that fosters high standards of ethics & professionalism

Leadership

  • Assisting staff in other departments to achieve a goal
  • Placing broader objectives ahead of own needs and objectives
  • Gaining commitment to shared objectives from all parties
  • Acknowledging the contributions & potential of others
  • Using appropriate communication methods to work effectively with others
  • Working to resolve conflicts or differences of opinion
  • Building trust & empowerment, by modelling behaviours expected of all staff

Excellent Relationships

  • Proactively developing customer relationships by making efforts to listen to and understand
  • Taking responsibility for action to meet customer need through to the end
  • Giving high priority to customer satisfaction
  • Gaining commitment to shared objectives from all parties
  • Using appropriate communication methods to work effectively with others
  • Being committed to creating real value
  • Seeking and valuing feedback on what customers are telling us and act on it
  • Developing smart solutions that differentiate us from our competitors

Accountability

  • Taking action to overcome obstacles so that others can achieve results
  • Always get things done on time
  • Consistently produces a high quality of output
  • Demonstrating a high level of energy and purpose
  • Taking ownership for an outcome
  • Taking steps to overcome a lack of action

Delivering Innovation

  • Generating ideas for improvement which are commercially viable
  • Displaying commitment to excellence
  • Looking for ways to improve and promote quality
  • Generating novel solutions to work situations
  • Suggestions new ways to apply existing knowledge
  • Trying different ways to deal with organisational problems and opportunities
  • Consistently thinking and analysing costs and benefits to solutions – think of the big picture